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- Announcement Date: November 10, 2026
- Release Date: November 12, 2026
As Verato continues the transition toward the unified MDM Cloud experience, both interfaces—the current platform and the new MDM Cloud — will coexist for a period of time. Features and updates may be delivered to each interface independently, depending on where they provide the most value for customers during this transition.
Verato MDM Cloud
Identity
New Features and Improvements
Workspace
Add identities to the Workspace from Entity 360 and exit the Workspace in one step
Data stewards can now send the identity they are reviewing in Entity 360 straight to the Workspace, without going back to search, and can clear the Workspace in one step when they are done. Since the Workspace keeps identities across searches, stewards previously had to remove each Link ID by hand to start fresh, and leftover identities could cause confusion. A new Exit Workspace control clears every Link ID at once, and creating a task from the Workspace now clears it automatically, since the task is the final action. Existing behavior that keeps identities in the Workspace across searches is unchanged.
Details
How it works
Add from Entity 360. Add an identity's Link ID to the Workspace from the Entity 360 Summary or Details tab. Behavior is the same on both tabs.
Empty Workspace, no prompt. If the Workspace is empty, the Link ID is added directly.
Explicit choice when the Workspace is in use. If the Workspace already holds one or more Link IDs, you choose Add to existing Workspace (keeps every existing Link ID) or Exit Workspace (clears all Link IDs).
Exit Workspace from the Workspace page. The same control is available on the Workspace page and behaves identically.
Task creation clears the Workspace. Creating a task from the Workspace clears it automatically, with no extra prompt.
No duplicates. Adding a Link ID that is already in the Workspace does not create a duplicate.
Workspace usability refinements
Data stewards get a clearer, more predictable Workspace experience across Entity 360, search, and the Workspace itself. The Workspace now opens in a new browser tab so stewards keep their place, the Workspace status button stays visible (disabled when not available) instead of disappearing, and clearing the Workspace now asks for confirmation so work is not lost by accident. These refinements are available immediately with no configuration required.
Details
How it works
Opens in a new tab. Workspace links from Entity 360 open in a new browser tab.
Status button always visible. The Workspace status button in Entity 360 stays on screen and is disabled when it cannot be used, rather than being hidden.
Confirm before clearing. Clearing the Workspace now shows a confirmation dialog. The clear action uses an eraser icon.
Entity shown in the Workspace. The Workspace now displays the entity for the identities it holds.
Clearer search behavior. When an identity cannot be added to the Workspace from search results, its Workspace checkbox is disabled and unselected, with an indicator explaining why.
Stewardship task navigation
Faster Next and Previous task navigation
Data stewards can now move between tasks with less waiting. Next Task and Previous Task now reuse the task list already loaded in the stewardship list, rather than running a new lookup on every click. Navigation keeps the same filters and sort order the steward is working from.
Details
How it works:
Follows your list. Next and Previous move through tasks in the same order, filters, and sort as the stewardship list the task was opened from.
Survives a refresh. If the task page is refreshed, the navigation list is rebuilt from the same filters and sort, and navigation continues from the current task.
Continues past the loaded page. When you reach the last loaded task, the next set of tasks is retrieved using the same filters and sort. When no more tasks are available, behavior is the same as before.
Account and session experience
New User Preferences screen for locale and timezone
Verato MDM Cloud™ users can now see date-time data, such as first asserted and last asserted timestamps, in their own timezone and date format. Users set their locale and timezone on a new User Preferences screen, available from the side menu on any page. That makes it easier to judge when a record was first seen or last updated, especially for teams that work across timezones. The new screen replaces the previous general settings page in Verato MDM Cloud navigation. Each user can change only their own preferences, and the settings carry across sessions.
Details
How it works
Locale and timezone. Users pick a locale and a timezone from dropdowns and save. Locale sets the date and time format, and timezone sets the time shown. The calendar setting is shown for reference and stays at the system default.
Where it applies. The settings change how date-time fields display across Verato MDM Cloud. The stored data does not change.
Returns you where you were. After saving, users go back to the screen they opened Preferences from.
Clear confirmation. A success banner (User Preferences Updated) or a failure banner (User Preferences Update Failed) shows the result. An info message asks the user to refresh the screen so the new settings take effect.
Own preferences only. Users can view and update only their own settings.
Where to find it
Open the side menu from any screen and select Preferences.
Verato logo no longer navigates away from your account
Users working in an account no longer risk being taken out of it by an accidental click. The Verato logo in the Verato MDM Cloud™ header is no longer a link, so selecting it keeps users on the screen they are working in. No action is required.
Session timeout screen now returns users to sign-in
Users whose session times out after a period of inactivity now see a Verato MDM Cloud™ message with a clear path back to sign in. Previously, the timeout screen showed a generic link that did not match the Verato MDM Cloud experience, while a normal sign-out already returned users to the sign-in page. Timeout and sign-out now lead to the same place. No action is required.
Bug Fixes
Records Can Be Removed From the Workspace Again
Data stewards at several organizations reported that after adding records to the Workspace, they could not remove them and saw an error instead. This has been resolved as part of the Workspace updates in this release, including the new Exit Workspace control, which clears all Link IDs in one step. No action is required.
If you still see this
Contact Verato Support with the time of the error, the user affected, and the Link IDs in the Workspace.
Unlinking in the Workspace Shows the New Link ID Again
Data stewards unlinking a record in the Workspace no longer saw the confirmation message with the newly created Link ID, so they had to search for the resulting identity to verify the outcome. The confirmation message and its link are restored. Selecting the new Link ID opens that identity, and the message matches the one shown when unlinking from a task. No action is required.
Details
What's fixed
Scenario |
Before |
After |
|---|---|---|
Unlink a record in the Workspace |
No confirmation or new Link ID shown |
Confirmation shows the new Link ID with a link to it |
Unlink a record from a task |
Confirmation with new Link ID shown |
Confirmation with new Link ID shown (unchanged) |
Unlink fails |
Error shown |
Error shown, no new Link ID message (unchanged) |
Tasks Created From the Workspace Open Immediately
Data stewards creating a task from the Workspace were not taken to the new task, and manually created tasks could lose their related records after one record was unlinked. Stewards are now taken straight to the new task's detail view, and related records stay on manual tasks after an unlink, including tasks created before this fix. No action is required.
Details
What's fixed
Scenario |
Before |
After |
|---|---|---|
Create a task from the Workspace |
Task created, no redirect |
Task created and its detail view opens |
Unlink one record from a manual task with several related records |
Remaining related records could be dropped |
Remaining related records stay on the task |
Unlink the only related record from a manual task |
Task could become hard to access |
Task stays accessible; the unlinked record is no longer shown as related |
If you still see this
Contact Verato Support with the task ID and the time of the unlink.
Duplicated Perspectives Show Only Matching Columns
Data stewards who duplicated the default perspective and then edited its columns could see attribute clusters from other entity types, for example Organization clusters on a Person identity. The Columns filter on a duplicated perspective now lists only clusters for that perspective's entity type. The default perspective itself is unchanged. No action is required.